Climate, Culture & Engagement

Engagement is the WHAT

• It affects feelings
• It is easy to see
• It is easy to change
• It is what most organisations act on
• It is the predictor of short-term performance

Climate is the HOW

• It is demonstrated by artefacts: visible representations
• It is represented by peoples perceptions e.g. structures & systems
• It is represented by espoused values
• It is characterised by implicit and explicit decisions made by leaders

Culture is the WHY

• It is represented by norms & expectations
• It is the underlying beliefs & assumptions
• Culture is harder to see
• Culture is harder to change
• Culture is a better long term predictor of performance