Building a High Performing Culture on Purpose

IAG is the name behind some of the most trusted and respected insurance brands in Australia, New Zealand and Asia. IAG’s purpose is to help make your world a safer place. This means that whether you are a customer, partner, employee, shareholder or part of the communities IAG serves across Australia, New Zealand or Asia, IAG exists to 'help make your world a safer place'.

IAG has long understood the value of a high performing, purpose led culture to helping the business achieve its ambition and strategic priorities. This understanding has translated into a strong and consistent commitment to and investment in measuring their culture and applying the insights gained to developing their leaders and improving business outcomes.

Jen Mitchell, Executive General Manager, Commercial Insurance Claims and Gill Folkes, Group General Manager, People & Culture talk about IAG's journey at the 2015 Melbourne Conference.