The purpose of this book is to look more deeply into the specific changes in Individual Thinking, Behaviours, Strategies, Approaches and Organizational Practices that our diagnostic tools help facilitate every day. Most importantly, we have quantified the relationship between changes in thinking, behaviour and effectiveness.

This ability to show such strong, clear and meaningful links between behaviour and performance owes much to the pioneering vision of Human Synergistics’ founder Dr J. Clayton Lafferty and the ongoing research and application of Dr Robert A. Cooke, Associate Professor Emeritus in Management at the University of Chicago and CEO of Human Synergistics, and Dr Janet Szumal, Senior Research Associate at Human Synergistics.