Whilst it’s very ‘on trend’ to talk about culture right now, it’s not a new idea. Researchers have been studying culture for 40 years. Human Synergistics has been measuring organisational culture for 30 years. We know what it is. We know how it works. We know it can be changed.
What does a high performance Culture look like? It’s not about Foosball tables in the staff café. It’s not about groovy office spaces and it certainly isn’t about funky furniture. Shaun McCarthy defines what a high performance Culture looks like, with the below key signs;
17 Signs of a High Performance Culture
- High employee engagement
- Great communication and information sharing across functions and groups
- Information flows freely around the organisation
- Upwards communication is forthright and helpful
- People ‘step up’ and ‘take responsibility’
- Lots of creativity and use of individual and group initiative
- Everything just ‘ticks along’
- Conflicts are resolved constructively
- Adherence to safety requirements is through commitment rather than control
- There is a sense of ‘one organisation’ rather than ‘my patch’
- Staff are fully involved in helping the organisation improve its performance
- Employees feel they have a ‘personal stake’ in the organisation’s outcomes
- Employees report a high personal sense of accomplishment from doing their jobs
- Great customer service
- A real emphasis on quality not quantity
- Employees will ‘go out of their way’ to make sure a good result happens
- Employees talk about being supported, challenged and stretched
In Shaun's “
Cutting Through the Noise: What is Culture?” White Paper, he defines the true meaning of culture, how we can see it play out within organisations and whether it can be changed.
Click here to read more!